Fault investigation and repair scope
Your repair requirements may involve equipment that will not start, an existing fault message or a change in the compressed air supply. Describe the observed problem without assigning a cause that has not been established.
Fault investigation and the resulting repair are separate parts of the job. An enquiry can cover an unresolved breakdown or follow up on an existing diagnosis. If a previous assessment identified work needed, explain what was recommended and what remains outstanding.
How the fault affects your business
State whether the compressor is currently in use or out of use, when the problem began and which activities are affected. For example, an issue may interrupt a single workstation or leave several processes without their usual air supply.
If the main requirement is scheduled maintenance rather than a breakdown, see our compressor servicing page.
Information to include
Useful details for a repair enquiry include:
- Compressor make and model, if known.
- Observed symptoms and any fault code already recorded.
- When the issue started and whether it has occurred before.
- Recent servicing, repairs or changes you know about.
- Site postcode, access restrictions and required timing.
Do not restart equipment or reproduce a fault to complete the form. For an immediate safety concern, follow your established site procedures.
Discuss the repair needed
Mention any relevant warranty, maintenance arrangement or previous diagnosis. You can identify records you hold without including confidential documents.
Use the contact form to tell Air Compressors Shrewsbury about the fault, its business impact and the repair work you need to discuss.